Your IT department, on tap.
A fully-fledged IT team without the headcount. Helpdesk, engineers, security, vendor wrangling — all wrapped in an SLA we live and die by.
More than break/fix. A real IT partnership.
Outsourcing IT functions isn’t new — but doing it right is rare. Done well, the right partner doesn’t just take problems away; they unlock advanced technologies that move your business forward. That’s our promise.
Everything an in-house IT team would do — and more.
24/7 Helpdesk
Friendly, certified engineers on chat, email and phone — averaging under 8-minute response.
On-site Engineers
When remote isn't enough, we dispatch — usually same-day, in major SA metros.
Proactive Monitoring
Agents on every device watching CPU, disk, memory, AV and patches 24/7.
ESET Endpoint Security
As an exclusive ESET partner, we deploy, monitor and respond to threats for you.
SLA Agreements
Tiered SLAs with real penalties — from break/fix to fully managed IT department.
Vendor Management
We deal with Microsoft, your ISP, hardware vendors — so you don't have to.
Pick the plan that fits.
Essential
Block-hour support for small teams. No commitment, fast response.
- Remote support
- Hardware procurement
- Monthly reporting
Managed
Our most popular plan — fully managed IT for growing businesses.
- Unlimited helpdesk
- Proactive monitoring
- ESET security included
- Quarterly business reviews
Enterprise
Tailored support for multi-site businesses with strict uptime needs.
- Named account manager
- On-site presence
- vCIO advisory
- Custom SLA & reporting
Make IT someone else's problem.
Get a fixed monthly quote tailored to your team and tech stack.